Frequently Asked Questions
Everything you need to know about shopping with Reads
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping is free on all orders over $50, while a flat rate of $5.99 applies to smaller orders.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please visit our returns portal to start a request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our reach to more countries soon.
How can I contact customer support?
You can reach our dedicated support team via email at support@reads.com or through our live chat feature available Monday through Friday, 9 AM to 5 PM EST.